Discussion:
Keyboard completely dead! Help
(too old to reply)
j***@hotmail.com
2005-11-14 02:05:17 UTC
Permalink
Hello everyone,

I'm having a wierd problem that is driving me crazy. The other day I
was using my computer without a problem. I stepped away for about 30
minutes and left it on and when I came back my keyboard wasn't working.

The keyboard I use is a Microsoft Optical Desktop Bluetooth. It
includes a keyboard and mouse, that both connect through a USB
bluetooth transeiver. So, I tried restarting my computer and it the
keyboard still did not work. However, the mouse works fine.

So, I tried rebooting and checking the BIOS and the keyboard wouldn't
work there either.

I then borrowed a wired PS2 keyboard and was able to get into the BIOS,
but once Windows started, EVEN THE PS2 keyboard doesn't work!

I then tried changing the USB transeiver to every different USB board
available on my machine and none of it worked.

Why won't ANY keyboard work on my computer????

I can't even get into Windows because it is password protected and I
have no way to get around this.

Specs:

Dell Dimension 8200
Windows XP Professional SP2
3.0Ghz P4
1.5GB RAM
120GB HD

Thanks for any help
Jim Macklin
2005-11-14 02:17:12 UTC
Permalink
Has the keyboard been disabled? While you were away, maybe
someone open the device manager and fiddled with your
computer. Make sure all the batteries are fresh.
--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
some support
http://www.usdoj.gov/olc/secondamendment2.htm



<***@hotmail.com> wrote in message news:***@g43g2000cwa.googlegroups.com...
| Hello everyone,
|
| I'm having a wierd problem that is driving me crazy. The
other day I
| was using my computer without a problem. I stepped away
for about 30
| minutes and left it on and when I came back my keyboard
wasn't working.
|
| The keyboard I use is a Microsoft Optical Desktop
Bluetooth. It
| includes a keyboard and mouse, that both connect through a
USB
| bluetooth transeiver. So, I tried restarting my computer
and it the
| keyboard still did not work. However, the mouse works
fine.
|
| So, I tried rebooting and checking the BIOS and the
keyboard wouldn't
| work there either.
|
| I then borrowed a wired PS2 keyboard and was able to get
into the BIOS,
| but once Windows started, EVEN THE PS2 keyboard doesn't
work!
|
| I then tried changing the USB transeiver to every
different USB board
| available on my machine and none of it worked.
|
| Why won't ANY keyboard work on my computer????
|
| I can't even get into Windows because it is password
protected and I
| have no way to get around this.
|
| Specs:
|
| Dell Dimension 8200
| Windows XP Professional SP2
| 3.0Ghz P4
| 1.5GB RAM
| 120GB HD
|
| Thanks for any help
|
Joe
2005-11-14 02:25:22 UTC
Permalink
Well, I know that no one touched it because I was sitting directly
across from it and I live by myself.

I tried changing the batteries with brand new and that did not fix it.
Dixonian69
2005-11-14 02:32:02 UTC
Permalink
have you reported this problem to Dell?

http://support.dell.com/
--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.
Post by j***@hotmail.com
Hello everyone,
I'm having a wierd problem that is driving me crazy. The other day I
was using my computer without a problem. I stepped away for about 30
minutes and left it on and when I came back my keyboard wasn't working.
The keyboard I use is a Microsoft Optical Desktop Bluetooth. It
includes a keyboard and mouse, that both connect through a USB
bluetooth transeiver. So, I tried restarting my computer and it the
keyboard still did not work. However, the mouse works fine.
So, I tried rebooting and checking the BIOS and the keyboard wouldn't
work there either.
I then borrowed a wired PS2 keyboard and was able to get into the BIOS,
but once Windows started, EVEN THE PS2 keyboard doesn't work!
I then tried changing the USB transeiver to every different USB board
available on my machine and none of it worked.
Why won't ANY keyboard work on my computer????
I can't even get into Windows because it is password protected and I
have no way to get around this.
Dell Dimension 8200
Windows XP Professional SP2
3.0Ghz P4
1.5GB RAM
120GB HD
Thanks for any help
Joe
2005-11-14 02:36:35 UTC
Permalink
No, I have not reported it to Dell yet.
Richard Urban
2005-11-14 02:54:52 UTC
Permalink
It's a Microsoft keyboard and mouse. Dell will not help him I'm afraid!
--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
Post by Dixonian69
have you reported this problem to Dell?
http://support.dell.com/
--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.
Post by j***@hotmail.com
Hello everyone,
I'm having a wierd problem that is driving me crazy. The other day I
was using my computer without a problem. I stepped away for about 30
minutes and left it on and when I came back my keyboard wasn't working.
The keyboard I use is a Microsoft Optical Desktop Bluetooth. It
includes a keyboard and mouse, that both connect through a USB
bluetooth transeiver. So, I tried restarting my computer and it the
keyboard still did not work. However, the mouse works fine.
So, I tried rebooting and checking the BIOS and the keyboard wouldn't
work there either.
I then borrowed a wired PS2 keyboard and was able to get into the BIOS,
but once Windows started, EVEN THE PS2 keyboard doesn't work!
I then tried changing the USB transeiver to every different USB board
available on my machine and none of it worked.
Why won't ANY keyboard work on my computer????
I can't even get into Windows because it is password protected and I
have no way to get around this.
Dell Dimension 8200
Windows XP Professional SP2
3.0Ghz P4
1.5GB RAM
120GB HD
Thanks for any help
Joe
2005-11-14 03:02:01 UTC
Permalink
I have tried a wired PS2 keyboard and a wired PS2 mouse. The mouse will
work fine, but the keyboard still doesn't work.

I also tried a wired USB mouse and I get the same results.
Joe
2005-11-14 03:34:24 UTC
Permalink
If anyone could help me fix this, I would be extremly grateful!
Steph
2005-11-14 05:05:00 UTC
Permalink
Post by Joe
If anyone could help me fix this, I would be extremly grateful!
I giess you checked the batteries............?
Dixonian69
2005-11-14 02:51:03 UTC
Permalink
When you switched to a PS/2 keybrd did yuo also connect a PS2 mouse?
Did it work?

Start>Help and Support>bluetooth ( in search filed)
Tons of infromation!!! There are 45 topics listed.
here is one sample:
To install a Bluetooth keyboard
To install a Bluetooth keyboard, you must have a keyboard with a cable
attached to your computer. Follow the steps below using the keyboard with the
cable.

Attach or turn on the Bluetooth radio adapter (transceiver) for your Windows
XP computer.
Make the wireless keyboard discoverable. This is often done by pressing a
button on the bottom of the keyboard for 3 to 5 seconds. If you are not sure
how to make your keyboard discoverable, read the documentation for your
wireless keyboard.
Open Bluetooth Devices in Control Panel.
On the Devices tab, click Add.
Select the My device is set up and ready to be found check box, and then
click Next.
Click the discovered keyboard device, and then click Next.
Do one of the following:
If you want Windows to automatically provide a passkey, click Choose a
passkey for me.
If the documentation for the keyboard lists a passkey to use, click Use the
passkey found in the documentation, and then type the passkey.
If you want to create your own passkey, click Let me choose my own passkey,
and then type a passkey.
If the keyboard does not use a passkey, click Don’t use a passkey.
Click Next, and then, when prompted, use the Bluetooth keyboard to type the
passkey.
Follow the remaining instructions in the wizard.
Notes

To open Bluetooth Devices, click Start, click Control Panel, click Printers
and Other Hardware, and then click Bluetooth Devices.
After the Bluetooth keyboard is installed, you can either disconnect the
keyboard with the cable or leave it connected (if you leave both keyboards
connected, they will both work).
The passkey and encryption features help to secure your data. However, these
and other security measures can be compromised or fail, and, if that happens,
your data could be visible to or accessible by other devices or computers
within range. Therefore, Bluetooth wireless technology should not be
considered completely secure.
To install your Bluetooth device, refer to the instructions that came with
the device.
Related Topics
--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.
Post by j***@hotmail.com
Hello everyone,
I'm having a wierd problem that is driving me crazy. The other day I
was using my computer without a problem. I stepped away for about 30
minutes and left it on and when I came back my keyboard wasn't working.
The keyboard I use is a Microsoft Optical Desktop Bluetooth. It
includes a keyboard and mouse, that both connect through a USB
bluetooth transeiver. So, I tried restarting my computer and it the
keyboard still did not work. However, the mouse works fine.
So, I tried rebooting and checking the BIOS and the keyboard wouldn't
work there either.
I then borrowed a wired PS2 keyboard and was able to get into the BIOS,
but once Windows started, EVEN THE PS2 keyboard doesn't work!
I then tried changing the USB transeiver to every different USB board
available on my machine and none of it worked.
Why won't ANY keyboard work on my computer????
I can't even get into Windows because it is password protected and I
have no way to get around this.
Dell Dimension 8200
Windows XP Professional SP2
3.0Ghz P4
1.5GB RAM
120GB HD
Thanks for any help
Jed
2005-11-14 09:45:17 UTC
Permalink
See link below if that helps in anyway.
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn
=1012182

Regards
Jed
Post by j***@hotmail.com
Hello everyone,
I'm having a wierd problem that is driving me crazy. The other day I
was using my computer without a problem. I stepped away for about 30
minutes and left it on and when I came back my keyboard wasn't working.
The keyboard I use is a Microsoft Optical Desktop Bluetooth. It
includes a keyboard and mouse, that both connect through a USB
bluetooth transeiver. So, I tried restarting my computer and it the
keyboard still did not work. However, the mouse works fine.
So, I tried rebooting and checking the BIOS and the keyboard wouldn't
work there either.
I then borrowed a wired PS2 keyboard and was able to get into the BIOS,
but once Windows started, EVEN THE PS2 keyboard doesn't work!
I then tried changing the USB transeiver to every different USB board
available on my machine and none of it worked.
Why won't ANY keyboard work on my computer????
I can't even get into Windows because it is password protected and I
have no way to get around this.
Dell Dimension 8200
Windows XP Professional SP2
3.0Ghz P4
1.5GB RAM
120GB HD
Thanks for any help
Joe
2005-11-14 12:30:36 UTC
Permalink
None of that helps.

I have checked all the standard things, connections, batteries,
keyboard, etc. I've tried 4 different keyboards and none of them work
in Windows.

1 USB Wired Keyboard, 1 USB Wireless Keyboard, 1 PS2 Wired Keyboard,
and 1 PS2 Wireless Keyboard
Dixonian69
2005-11-14 21:07:16 UTC
Permalink
Here is what i have fro PS/2 hard wired keyboard.
c:\windows\system32\drivers\i8042prt.sys
c:\windows\system32\drivers\kbdclass.sys

check to see if you have these driver files.

Also, check this link out!!
http://pccheckup.dellfix.com/rel/?randseed=0.5812550353131878
--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.
Post by Joe
None of that helps.
I have checked all the standard things, connections, batteries,
keyboard, etc. I've tried 4 different keyboards and none of them work
in Windows.
1 USB Wired Keyboard, 1 USB Wireless Keyboard, 1 PS2 Wired Keyboard,
and 1 PS2 Wireless Keyboard
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